Terms of Use

These terms apply when you use Square Bidness Events (SB Events) to find events, get tickets, or put on an event. By using the site you agree to them.

Last updated November 4, 2026

1. What SB Events is

SB Events is an online platform where organizers list events and attendees get tickets. Each event is run by its organizer, not by us. The organizer is responsible for the event, the venue, safety, and what is promised on the event page. We provide the tools to list events, issue tickets, take payments, and check people in.

2. Using the site

  • Give accurate information, and keep your sign-in details to yourself.
  • Do not misuse the site: no attempts to break in, overload it, scrape it, buy tickets with stolen payment details, or get around limits and protections.
  • You are responsible for what you do with your account and your tickets.

3. Getting tickets and paying

  • Free tickets cost nothing. For paid tickets, the ticket price is set by the organizer.
  • A platform fee of $1.50 plus 3% per paid ticket is added at checkout and shown before you pay. The organizer keeps the full ticket price.
  • Payments are processed by Stripe. Your order is complete when you see your confirmation and receive your tickets.
  • An order may be refused or cancelled if there is a pricing error, suspected fraud, or the tickets are no longer available.

4. Refunds and cancellations

  • Each event has a refund policy set by its organizer, shown on the event page (for example, no refunds, or refunds up to a set time before the event). By buying, you accept that policy.
  • Refund requests go to the organizer first. If you cannot reach them, contact us and we will help.
  • If an organizer cancels an event, paid orders are refunded in full. You do not need to ask.
  • If an event is changed, such as a new date or venue, the organizer decides whether to offer refunds, subject to the policy shown on the event page.

5. Your tickets and entry

  • Each ticket has a QR code that works once. After it is scanned, it will not work again.
  • Anyone with your ticket link or QR code can use the ticket. Keep it private. We cannot replace a ticket that someone else has already used.
  • You can transfer a ticket to another person from your ticket page.
  • The organizer and the venue can set entry rules, such as age limits and ID. Following them is up to you, and the organizer can refuse entry for safety or rule-breaking.
  • Refunded or cancelled tickets stop working.
  • Tickets cannot be resold above face value where the law forbids it.

6. Text messages

If you give us a phone number, you agree to get text messages from SB Events about your tickets and orders (ticket links, confirmations and changes to an event). If you are an organizer, you also agree to texts about your events, such as new sales. Message frequency varies and message and data rates may apply. Reply STOP to stop texts or HELP for help. If you give us someone else's number, for example to send them a ticket, you confirm they expect it from you. We never use your number for ads and never sell it. See our Privacy Policy for more.

7. Organizers

If you list events, you also agree to the following.

  • You are the organizer. You are responsible for the event, its permits, insurance, licenses, taxes, safety, and complying with the law.
  • Your event page must be truthful: the date, place, price, what is included, and your refund policy. Honor the refund policy you published.
  • You must have the right to use the flyer, images, and text you upload, and you give us permission to display them on the platform and in link previews so your event can be promoted.
  • Paid tickets require a connected Stripe account. Payouts are made by Stripe under its own terms, and we are not responsible for Stripe’s delays or decisions.
  • You may use attendee information only to run your event and communicate about it, and you must protect it.
  • You are responsible for anyone you give door-staff access to, and for changing the door code if it should no longer be used.

8. Rules and removal

We may take down an event, refuse a listing, or switch off an account that is unlawful, misleading, unsafe, fraudulent, or against these terms. We use a strike system: an event can be taken down with a written reason, and an organizer who reaches three active strikes has their account switched off and their published events taken down. Where an event is taken down, buyers are handled under the cancellation rules above.

9. Our service, and limits on our responsibility

We work to keep SB Events fast, secure, and available, but we do not promise it will never be interrupted or error-free. The platform is provided “as is.” We are not the organizer of events listed here, and to the fullest extent the law allows we are not responsible for events, venues, or what happens at them, or for losses that come from an organizer’s actions. To the fullest extent the law allows, our total responsibility to you for any claim related to the platform is limited to the platform fees you paid us for the order the claim is about. Nothing here limits rights you have under the law that cannot be limited.

10. Changes to these terms

We may update these terms. When we do, we will change the date at the top. Using the site after a change means you accept it.

11. Governing law

These terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-laws rules.

12. Contact

Questions about these terms? Email events@squarebidness.com. See also our Privacy Policy.

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