Privacy Policy

We collect what we need to get you into an event, and nothing we plan to sell. This page explains it in plain words.

Last updated November 4, 2026

What we collect

When you get tickets:

Your name and email address, and your phone number if you choose to give one.
What you ordered: the event, ticket types, quantities, any access or promo code you used, and the time.
For paid tickets, the amount you paid. Your card details go straight to Stripe. We never see or store your full card number.
Your tickets, including their codes, and whether and when each one was scanned at the door.

When you run events (organizers): your name, email, optional phone, profile and event details, and the information Stripe needs to pay you out, which Stripe collects and holds.

When you visit: basic technical information that any website receives, such as your device and browser type and approximate location from your internet address, and the cookies described below.

How we use it

To issue your tickets and email them to you.
To text you about your order, but only if you gave a phone number.
To send reminders you asked for, including push notifications if you turn them on.
To check people in at the door, prevent fraud and abuse, and keep the platform secure.
To pay organizers, handle refunds and cancellations, and answer your questions.

We do not sell your personal information, and we do not use it for advertising.

Who else sees it

An organizer you write to. If you use Contact organizer, we email your name, email address and message to that organizer so they can reply. We do not show you their email address, and we do not keep a copy of your message.
The organizer of the event. They get your name, email, phone (if given) and order details for that event, so they can run it, contact attendees, and check you in. Their own privacy practices apply to what they do with it.
Door staff the organizer has authorized see your name and ticket type when your ticket is scanned.
Service providers that help us run the platform: Stripe (payments), Supabase (database and file storage), Vercel (hosting), Resend (email), a text-message provider, Cloudflare (bot protection), and Upstash (rate limiting). They may only use the information to provide their service to us.
Authorities when the law requires it, or to protect people or the platform from fraud or harm.

Cookies and similar tools

We use a small number of cookies and browser storage that the site needs: organizer and door-staff sign-in, a remembered email on Find my tickets, and the bot check on forms. Stripe and Cloudflare set their own cookies when you use their parts of the site. The events site does not run advertising or cross-site tracking scripts of its own.

Text messages

What we text: links to your tickets, order confirmations, changes to an event you have tickets to, and, for organizers, new-sale alerts. Nothing else, and never ads.
How you agree: by typing your phone number into a form on this site (RSVP, checkout, organizer sign-up) under the line that says we will text you. If someone gives you a ticket by text, the person giving it types your number, and you get one text with a link to your ticket.
How often: a few texts per order or ticket. Message and data rates may apply.
Stopping and help: reply STOP to any text to stop, or HELP for help. Or email events@squarebidness.com.
Your number is not shared: we do not share or sell mobile phone numbers or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. We use a text-sending service (Twilio) only to deliver our own messages.

How long we keep it

We keep order and ticket records for as long as we need them to run the platform, handle refunds and disputes, and meet legal and tax obligations. If you ask us to delete your information, we will do it unless we are required to keep it.

Your choices

Emails: you can unsubscribe from marketing-type emails using the link in the email. We will still send messages about an order you placed.
Texts: reply STOP to stop text messages.
Push notifications: turn them off in your browser or phone settings.
Access, correction, deletion: email events@squarebidness.com from the address on your order and tell us what you want. We may need to confirm it is really you.

Security

The site runs over HTTPS and we use standard protections such as signed sessions, limits on repeated attempts, and access checks on every organizer and door-staff action. No system is perfectly secure. Your ticket link is like a key: anyone who has it can show your QR code, so share it only with people you want to use your ticket.

Children

The platform is meant for adults. If a young person gets a ticket, a parent or guardian should do it for them and agree to these terms.

Changes

When we change this page, we will update the date at the top. Using the site after a change means you accept it.

Contact

Questions about privacy? Email events@squarebidness.com. See also our Terms.

Apple, Apple Watch, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.